IRS Virtual Service Delivery (VSD)

IRS Virtual Service Delivery

How it works?

Through the use of communication technology, the taxpayer will walk to a workstation containing a high-definition videoconference monitor and connect virtually with an IRS TAX employee. The taxpayer and the IRS representative will see and hear each other while face-to-face service is provided remotely.

Services Offered

  • Account inquiries: Help with letters, notices and levies on your wages or bank account
  • Adjustments: Changes to tax account information
  • Application for Taxpayer Assistance Order
  • Solutions to Tax Issues
  • Tax Law Assistance
  • Payment Arrangements
  • Transcripts: will be mailed to taxpayer
  • Taxpayer Identification numbers

Services not available

  • Payments (cash, check or money orders)
  • Copies of Tax Returns
  • Form 2290 Stamped Schedule 1
  • Alien Clearances

Who to Contact

Call 1-844-545-5640 to make an appointment.