IRS Virtual Service Delivery (VSD)

IRS Virtual Service Delivery

How it works?

Through the use of communication technology, the taxpayer will walk to a workstation containing a high-definition videoconference monitor and connect virtually with an IRS TAX employee. The taxpayer and the IRS representative will see and hear each other while face-to-face service is provided remotely.

Services Offered

• Account inquiries: Help with letters, notices and levies on your wages or bank account
• Adjustments: Changes to tax account information
• Application for Taxpayer Assistance Order
• Solutions to Tax Issues
• Tax Law Assistance
• Payment Arrangements
• Transcripts: will be mailed to taxpayer
• Taxpayer Identification numbers

Services not available

• Payments (cash, check or money orders)
• Copies of Tax Returns
• Form 2290 Stamped Schedule 1
• Alien Clearances

Who to Contact

Call 1-844-545-5640 to make an appointment